Orientation towards achieving client satisfaction has become the norm for most companies, especially those operating in the service sector. However, modern economic research points to the necessity of simultaneously building quality relationships with employees, which should become the basis of client satisfaction. The creation of marketing relatio...

By Aldin Brajić, Saliha Bajrić

Large migrations in cities, overcrowded city neighborhoods affect the reduced quality and comfort of living. One of the ways out of these environmental problems, such as climate change and environmental disasters, is the concept of green construction, which is fundamentally different from the usual construction trend. Nowadays, there is an increasi...

By Zlatica Kuliš, Dževad Avdić

The constitution is the largest act of a country (whether written or unwritten). The creation of the first constitutions is linked to the time of Hmurabi's code and through ancient philosophy and ancient constitutions and other first written constitutions. The Constitution is a guarantee of democracy and the protection of human rights and freedoms....

By Jelena Golijan, Dragan Golijan, Selma Otuzbir - Mecan

Energy efficiency in Bosnia and Herzegovina is an important factor in the sustainable development of the energy sector and reduction of energy consumption.Bosnia and Herzegovina faces a number of challenges related to energy efficiency.Outdated infrastructure, insufficient awareness of energy efficiency and lack of financial resources are obstacles...

By Riad Insanić, Emir Karahmet

Leadership and management are interconnected, but also significantly different. Leadership and management are important for the success of any organization, especially companies, which is of particular importance in our case. Both phenomena had their own stages of development, and in the countries of the eastern camp, in countries in transition, th...

By Rajko Kasagić

Modern society imposes as a challenge the ever-increasing need for energy, in order to ensure the fulfillment of various needs, from business to personal, where choosing the type of energy source, whether it is about its production or distribution, is a prerequisite for an efficient, comfortable and safe life. For this purpose, it is set as a strat...

By Siniša Bilić, Ivica Opačak, Mate Budimir

This paper presents the methodology of selecting a waste disposal centre in the case of Makarska Riviera (centre). The selection is based on the multi – criteria hierarhical procedure. When selecting an optimal location the basic characteristics of the area are taken into account: climate, geological, geomorphological, hydrogeological, hydrol...

By Olgica Erceg

The quality and unambiguity of communications are essential elements of air traffic safety. On one side there are technical-technological subsystems that enable the transfer and distribution of information of a given content and on the other side are people who create information, forward it and execute it. Despite all the improvements of certain s...

By Dragana Rankov, Tomislav Jovanović, Nenad Kapor, Aleksandar Ilić, Borko Popović

Today, there is more and more talk about the use of renewable energy sources. The two most widespread systems in use are solar and wind power. Both systems have advantages and disadvantages. The technological advancement of solar solutions is complicated and requires large investments and research teams. However, the scientific discussion of fluid ...

By Siniša Bilić, Duško Mraović, Marko Štajner

The aim of this research is to optimize complex waste oil management systems, in the function of preventing and reducing environmental contamination, as well as harmful consequences for human health. Waste oil treatment systems in electricity distribution companies generally meet aspects of good integrated management, but improvements are needed. T...

By Dragiša Đorđić, Slavko Đurić, Milan Milotić, Marko Štajner