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Vol 12, Issue 2, 2023
Pages: 452 - 466
Scientific paper
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INTERNACIONALNI UNIVERZITET TRAVNIK U TRAVNIKU
EKONOMSKI FAKULTET TRAVNIK U TRAVNIKU
PRAVNI FAKULTET TRAVNIK U TRAVNIKU
FAKULTET ZA MEDIJE I KOMUNIKACIJE TRAVNIK U TRAVNIKU

u saradnji sa

MIT UNIVERZITET SKOPLJE, SJEVERNA MAKEDONIJA
VEVU, VELEUČILIŠTE LAVOSLAV RUZIČKA U VUKOVARU, HRVATSKA
VELEUČILIŠTE VIMAL, SISAK, HRVATSKA
CKKPI, TRAVNIK, BOSNA I HERCEGOVINA

organizuju

31. MEĐUNARODNU KONFERENCIJU

EKONOMSKE, PRAVNE I MEDIJSKE INTEGRACIJE BOSNE I HERCEGOVINE I ZEMALJA ZAPADNOG
BALKANA KAO KLJUČNI POKRETAČ EUROPSKIH VRIJEDNOSTI

12. – 13. decembar 2025. godine

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Received: 06.12.2023. >> Accepted: 13.12.2023. >> Published: 16.12.2023. Scientific paper

ZAŠTITA POTROŠAČA U BOSNI I HERCEGOVINI – TRENUTNI IZAZOVI I DE LEGE FERENDA PRIJEDLOZI / CONSUMER PROTECTION IN BOSNIA AND HERZEGOVINA - CURRENT CHALLENGES AND DE LEGE FERENDA PROPOSALS

By
Alisa Imamović ,
Alisa Imamović

Pravni fakultet - Univerziteta u Zenici, Fakultetska 1 , Zenica , Bosnia and Herzegovina

Lejla Skopljak
Lejla Skopljak

Mješovita srednja škola Novi Travnik, Patriotske lige bb , Novi Travnik , Bosnia and Herzegovina

Abstract

Harmonizing Legislation with the Acquis Communautaire is one of Bosnia and Herzegovina's top priorities in the process of accession to the European Union. This task entails aligning legislation, particularly in terms of consumer protection. The Law on Consumer Protection from 2006 is currently being applied, and the Preliminary Draft of the new Law on Consumer Protection of BiH, in which the new "consumer" directives of the EU have been transposed, to the appropriate extent, has, unfortunately, still not passed the parliamentary procedure of adoption. The existing regulatory framework in Bosnia and Herzegovina is not sufficient to be considered effective in addressing this issue. The European Union has emphasized alternative dispute resolution (ADR) mechanisms, aiming for cost-effectiveness, while these mechanisms have not yet fully matured in Bosnia and Herzegovina.

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