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Vol 8, Issue 1, 2018
Pages: 289 - 295
Conference paper
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INTERNACIONALNI UNIVERZITET TRAVNIK U TRAVNIKU
EKONOMSKI FAKULTET TRAVNIK U TRAVNIKU
PRAVNI FAKULTET TRAVNIK U TRAVNIKU
FAKULTET ZA MEDIJE I KOMUNIKACIJE TRAVNIK U TRAVNIKU

u saradnji sa

MIT UNIVERZITET SKOPLJE, SJEVERNA MAKEDONIJA
VEVU, VELEUČILIŠTE LAVOSLAV RUZIČKA U VUKOVARU, HRVATSKA
VELEUČILIŠTE VIMAL, SISAK, HRVATSKA
CKKPI, TRAVNIK, BOSNA I HERCEGOVINA

organizuju

31. MEĐUNARODNU KONFERENCIJU

EKONOMSKE, PRAVNE I MEDIJSKE INTEGRACIJE BOSNE I HERCEGOVINE I ZEMALJA ZAPADNOG
BALKANA KAO KLJUČNI POKRETAČ EUROPSKIH VRIJEDNOSTI

12. – 13. decembar 2025. godine

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Received: 21.04.2018. >> Accepted: 28.04.2018. >> Published: 11.05.2018. Conference paper

TEHNIČKA KOMPETENTNOST KAO SASTAVNICA ORGANIZACIJESKE KOMPETENTNOSTI / METHODOLOGICAL APPROACH OF THE MODELING OF SALES IN CONTEXT OF PROCESS ORIENTED ORGANIZATION

By
Ivan Vincek ,
Ivan Vincek

Hudek – Trgotrans d.o.o., Biljevec

Krešimir Buntak ,
Krešimir Buntak

Sveučilište Sjever, Koprivnica

Igor Pus
Igor Pus

Consultus d.o.o., Zagreb

Abstract

Following the processes of the modern management, especially in terms of quality and excellence, the key requirement is the application of process approach and business processes. Although processes often involve activities regarding of production of products and services, all other processes in the organization have to be defined and modeled, and also involved in the structure process of the organization. The main goal of this project is to present a methodological approach of the sales process modeling, which ultimately can have more rolesdepending on the type and size of the organization, as well as on how to organize and perform the sales activity itself. In the terms of this project, a review of the historical development of sales has been made, focusing on the transformation of the sales function on the sales process, and a methodological approach to the sales process modeling in the context of the organization's business.

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