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Vol 2, 2013
Pages: 291 - 301
Conference paper
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INTERNACIONALNI UNIVERZITET TRAVNIK U TRAVNIKU
EKONOMSKI FAKULTET TRAVNIK U TRAVNIKU
PRAVNI FAKULTET TRAVNIK U TRAVNIKU
FAKULTET ZA MEDIJE I KOMUNIKACIJE TRAVNIK U TRAVNIKU

u saradnji sa

MIT UNIVERZITET SKOPLJE, SJEVERNA MAKEDONIJA
VEVU, VELEUČILIŠTE LAVOSLAV RUZIČKA U VUKOVARU, HRVATSKA
VELEUČILIŠTE VIMAL, SISAK, HRVATSKA
CKKPI, TRAVNIK, BOSNA I HERCEGOVINA

organizuju

31. MEĐUNARODNU KONFERENCIJU

EKONOMSKE, PRAVNE I MEDIJSKE INTEGRACIJE BOSNE I HERCEGOVINE I ZEMALJA ZAPADNOG
BALKANA KAO KLJUČNI POKRETAČ EUROPSKIH VRIJEDNOSTI

12. – 13. decembar 2025. godine

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Received: 07.12.2013. >> Accepted: 13.12.2013. >> Published: 21.12.2013. Conference paper

KVALITET PROIZVODA I USLUGA U FUNKCIJI RAZVOJA GLOBALNE KONKURENTNOSTI POSLOVNIH SUBJEKATA / THE QUALITY OF PRODUCTS AND SERVICES IN THE ROLE OF DEVELOPING GLOBAL COMPE TITIVENESS OF BUSINESS SUBJECTS

By
Azra Suljić ,
Azra Suljić

JU Osnovna škola „OTOKA“

Suljo Suljić ,
Suljo Suljić

UNA-SA

Cariša Bešić
Cariša Bešić

University of Kragujevac , Kragujevac , Serbia

Abstract

The conditions of modern business require making quick business decisions regarding the adjustment of market conditions. To maintain a competitive position, it is necessary to make decisions that are sometimes difficult, but that would have the ultimate goal of further market development. Management of the organization is becoming more difficult task if one considers the process of market globalization. Based on these facts, the scientific paper deals with proving that the achievement of operational excellence and achievement of world-class products and services can only be achieved by continual improvement of quality of business organization. In addition, we explored the experiences of developing quality on an international scale, competitiveness of countries in transition, as well as the process of quality management in the countries in transition. Finally, the results of research that we have encountered during the implementation of this work have been summed up in the conclusion.

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