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Vol 7, 2017
Pages: 150 - 158
Conference paper
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INTERNACIONALNI UNIVERZITET TRAVNIK U TRAVNIKU
EKONOMSKI FAKULTET TRAVNIK U TRAVNIKU
PRAVNI FAKULTET TRAVNIK U TRAVNIKU
FAKULTET ZA MEDIJE I KOMUNIKACIJE TRAVNIK U TRAVNIKU

u saradnji sa

MIT UNIVERZITET SKOPLJE, SJEVERNA MAKEDONIJA
VEVU, VELEUČILIŠTE LAVOSLAV RUZIČKA U VUKOVARU, HRVATSKA
VELEUČILIŠTE VIMAL, SISAK, HRVATSKA
CKKPI, TRAVNIK, BOSNA I HERCEGOVINA

organizuju

31. MEĐUNARODNU KONFERENCIJU

EKONOMSKE, PRAVNE I MEDIJSKE INTEGRACIJE BOSNE I HERCEGOVINE I ZEMALJA ZAPADNOG
BALKANA KAO KLJUČNI POKRETAČ EUROPSKIH VRIJEDNOSTI

12. – 13. decembar 2025. godine

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Received: 04.12.2017. >> Accepted: 11.12.2017. >> Published: 15.12.2017. Conference paper

PRIMJENA INTEGRISANOG SISTEMA UPRAVLJANJA KVALITETOM ISO 9001:2015, UPRAVLJANJA OKOLINOM ISO 14001:2017 I STANDARDA EN ISO/IEC 17025:2006 U ZAVODU ZA JAVNO ZDRAVSTVO SKB/ KSB TRAVNIKU / THE APLLIANCE OF INTEGRATED QUALITY MANAGEMENT SYSTEM ISO 9001:2015, ENVIRONMENTAL MANAGEMENT ISO 14001:2017 AND EN ISO/IEC 17025:2006 STANDARDS AT THE INSTITUTE FOR PUBLIC HEALTH OF CENTRAL BOSNIA CANTON

By
Adis Hrvačić ,
Adis Hrvačić

Zavod za javno zdravstvo SBK/KSK

Sead Karakaš ,
Sead Karakaš

Zavod za javno zdravstvo SBK

Amra Mehmedbegović- Živanović
Amra Mehmedbegović- Živanović

Zavod za javno zdravstvo SBK

Abstract

This paper work shows the development of quality management system, when the processes of ISO9001:2015, ISO 14001:2017 implementation and certification and the institute laboratory accreditation BASEN ISO/IEC17025:2006 are done. With the development of quality management system, the process of accreditation has also been conducted for test methods for food, water and surface swabs areas. The way of conducting external audit, which has been used for laboratory researches, is represented, too. Integrated system has been successfully maintained, and its improvement has been confirmed by the regular monitoring. Re-accreditaion of laboratories for sanitary chemistry and microbiology and hygiene and ecology department has been also successfully done by the Institute for Accreditation of B&H. The results have confirmed qualification for conducting physical and chemical water testing, microbiological water, food and swabs analysis, water and environmental surface sampling. The benefits of integrated system reflect in costs reduction of organization, improvement of the Institute's service quality, increased customer satisfaction, increase of operating work efficiency and employees satisfaction as well as the market competition increasing.

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