INTERNACIONALNI UNIVERZITET TRAVNIK U TRAVNIKU
SAOBRAĆAJNI FAKULTET TRAVNIK U TRAVNIKU
EKOLOŠKI FAKULTET TRAVNIK U TRAVNIKU
FAKULTET INFORMACIONIH TEHNOLOGIJA TRAVNIK U TRAVNIKU
FAKULTET POLITEHNIČKIH NAUKA TRAVNIK U TRAVNIKU
u saradnji sa
FAKULTETA ZA LOGISTIKO UNIVERZA V MARIBORU, SLOVENIJA
organizuju
33. MEĐUNARODNU KONFERENCIJU
"IZAZOVI NOVIH TEHNOLOGIJA U FUNKCIJI MOBILNOSTI I ODRŽIVOG RAZVOJA"
15. - 16. maj 2026. godine
Faculty of Logistics, University of Maribor , Maribor , Bosnia and Herzegovina
Faculty of Logistics, University of Maribor , Maribor , Bosnia and Herzegovina
Faculty of Logistics, University of Maribor , Maribor , Slovenia
The rapid digitalization of business processes has placed software quality at the center of operational success, particularly within the complex field of logistics. This paper examines the role of software quality in supporting logistics processes, focusing on the updated international standard ISO/IEC 25010:2023. This standard, part of the Systems and Software Quality Requirements and Evaluation (SQuaRE) series, provides a comprehensive framework for defining, measuring, and evaluating software product quality. The paper demonstrates how the nine quality characteristics – functional suitability, performance efficiency, compatibility, interaction capability, reliability, security, maintainability, flexibility, and safety – address the specific needs of logistics information systems. By applying these characteristics to logistics information systems, such as Warehouse Management Systems and Transport Management Systems, the study illustrates how structured quality evaluation mitigates operational risks and enhances supply chain resilience. The findings suggest that the 2023 update, which separates quality-in-use into ISO/IEC 25019, offers a more precise framework for assessing the technical integrity of Information and Communications Technology products in complex, multi-stakeholder logistics environments.
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