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Vol 15, 2026
Pages: 650 - 658
Professional paper
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INTERNACIONALNI UNIVERZITET TRAVNIK U TRAVNIKU
SAOBRAĆAJNI FAKULTET TRAVNIK U TRAVNIKU
EKOLOŠKI FAKULTET TRAVNIK U TRAVNIKU
FAKULTET INFORMACIONIH TEHNOLOGIJA TRAVNIK U TRAVNIKU
FAKULTET POLITEHNIČKIH NAUKA TRAVNIK U TRAVNIKU

u saradnji sa

FAKULTETA ZA LOGISTIKO UNIVERZA V MARIBORU, SLOVENIJA

organizuju

33. MEĐUNARODNU KONFERENCIJU

"IZAZOVI NOVIH TEHNOLOGIJA U FUNKCIJI MOBILNOSTI I ODRŽIVOG RAZVOJA"

15. - 16. maj 2026. godine

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Received: 26.04.2026. >> Accepted: 30.04.2026. >> Published: 15.05.2026. Professional paper

DIGITALNA TRANSFORMACIJA BANAKA / DIGITAL TRANSFORMATION OF BANKS

By
Adila Hamidović ,
Adila Hamidović

Internacionalni univerzitet Travnik , Travnik , Bosnia and Herzegovina

Denis Marjanović ,
Denis Marjanović

Internacionalni univerzitet Travnik , Travnik , Bosnia and Herzegovina

Nejra Mihajlević
Nejra Mihajlević

Internacionalni univerzitet Travnik , Travnik , Bosnia and Herzegovina

Abstract

Digital transformation of banks represents one of the most important modernization processes in the financial sector in the contemporary economy. Traditional banking models, which were based on physical branches and direct contact with clients, are increasingly being replaced by digital solutions such as online banking, mobile applications, automated service systems, and the use of advanced analytical tools. Digital transformation enables banks to achieve greater operational efficiency, reduce operational costs, and provide faster and higher-quality financial services. However, digital transformation also brings certain challenges, particularly in the areas of data protection, cybersecurity, regulatory requirements, and the need for continuous improvement of employees’ digital skills. Despite these challenges, the digitalization of banking represents an inevitable process that significantly contributes to the competitiveness of banks and the further development of the financial system.

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